Privacy Policy

Last updated: January 29, 2026

This Privacy Policy explains how Tinson Design (the “Site,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, use our services, make a purchase through the Site, or otherwise communicate with us about the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, or other individuals whose information we collect in accordance with this Policy.

Please review this Privacy Policy carefully. By accessing or using any part of the Services, you agree to our collection, use, and disclosure of information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will post the updated version on the Site, update the “Last updated” date, and take any additional steps required by applicable law.

How We Collect and Use Personal Information

To operate the Services, we collect (and have collected within the past 12 months) personal information from multiple sources. The categories of information we collect and how we use it depend on how you interact with Tinson Design.

In addition to the uses listed throughout this Policy, we may use personal information to:

communicate with you, provide, maintain, and improve the Services, comply with legal obligations, enforce our terms and policies, and protect the Services, our business, and the rights and safety of our users and others. What Personal Information We Collect

“Personal information” generally means information that identifies you, relates to you, describes you, or could reasonably be linked to you.

Information You Provide Directly

Information you submit through the Services may include:

Contact details (such as name, address, phone number, and email) Order information (such as name, billing address, shipping address, payment confirmation, email, and phone number) Account information (such as username, password, and other account security details) Shopping activity (such as items viewed, added to cart, added to a wishlist, or purchased) Customer support information (such as details you choose to share when you contact us)

Some features require certain personal information. If you choose not to provide it, some features may not work or may be unavailable.

Information Collected Automatically

We may automatically collect information about your interactions with the Services using cookies, pixels, and similar technologies. This information may include:

device type and operating system browser type and settings IP address and approximate location referral source pages viewed, time on page, clicks, and browsing patterns engagement with emails and advertisements Information We Receive from Third Parties

We may receive personal information from third parties that help us run the Services, such as:

platform providers (for example, Shopify) payment processors that handle payment information to complete transactions shipping and fulfillment partners involved in delivering your orders marketing and analytics partners when you interact with our ads, emails, or tracking technologies

We treat information obtained from third parties in accordance with this Privacy Policy.

How We Use Personal Information

We use personal information for the purposes below:

Providing Products and Services

We use personal information to provide the Services and fulfill our agreement with you, including to:

process payments and confirm orders fulfill purchases and arrange shipment send messages about account activity, orders, returns, exchanges, or updates create, administer, and maintain your account handle returns and provide customer support Marketing and Advertising

We may use personal information to market and promote Tinson Design, including to:

send promotional emails or SMS (where permitted by law) show advertising on our Site and on other websites evaluate and improve marketing performance personalize content, offers, and product recommendations

You can opt out of marketing emails at any time by using the unsubscribe link in our messages or by contacting us.

Security and Fraud Prevention

We use personal information to help detect, prevent, investigate, or respond to suspected fraud, illegal activity, or harmful conduct. If you create an account, you are responsible for keeping your login credentials confidential.

Customer Support and Service Improvement

We use personal information to respond to inquiries, troubleshoot issues, and improve the overall experience and functionality of the Services.

Cookies

Like many websites, we use cookies and similar technologies to operate, support, and improve the Services—such as remembering preferences, running analytics, and understanding how users engage with our Site.

For information about Shopify-related cookies, please review Shopify’s cookie policy: https://www.shopify.com/legal/cookies

We may also allow third-party advertising or marketing partners to use cookies, pixels, or similar tools on our Site to help deliver relevant ads and measure campaign results.

You can manage cookies through your browser settings. Keep in mind that blocking or disabling cookies may affect certain Site features.

Sharing Personal Information

We may share personal information for legitimate business purposes, including with:

service providers (e.g., hosting, payments, fulfillment, analytics, customer support) marketing and advertising partners professional advisors (e.g., legal, accounting, compliance) authorities or other parties when required by law or when necessary to protect rights, safety, and security

We do not sell personal information for money. However, some disclosures for advertising purposes may be considered “sharing” (or a similar concept) under certain privacy laws.

Third‑Party Websites and Links

Our Site may include links to third-party websites. We do not control, and are not responsible for, the privacy practices, content, or security of those third parties. We encourage you to read their privacy policies before providing information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 13 (or under the minimum age required by applicable law). If you believe a child has provided personal information to us, contact us so we can take appropriate steps.

Data Retention

We keep personal information for as long as reasonably necessary to provide the Services, meet legal and regulatory obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete it or de-identify it.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to:

access the personal information we hold about you request corrections or updates request deletion (subject to legal retention and other permitted exceptions) opt out of marketing communications object to or restrict certain processing withdraw consent where processing is based on consent

To exercise applicable rights, contact us using the details below.

International Users

Your personal information may be processed outside your country/region, including in places with different privacy laws. Where required, we use safeguards recognized by applicable law for international transfers.

Contact

Questions about this Privacy Policy or privacy requests can be directed to:

Tinson Design
Unit C, 11/F., Maxgrand Plaza, 3 Tai Yau Street, San Po Kong, Kln, Hong Kong
Email:support@tinsondesignofficial.com